Privacy Policy

Last updated: 15th January 2026

Introduction

Quintraxa Ltd ("we", "us", or "our") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, process, and safeguard your personal information when you use our website, services, or interact with us. As a company registered in Ireland (CRO378264), we comply with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

Data Controller Information

Quintraxa Ltd acts as the data controller for your personal information. We are registered with the Companies Registration Office under number CRO378264. Our registered office is located at Shop Street 77, Galway H18 2507, Connacht, Ireland.

Data Collection

The data we collect depends on how you interact with our services. We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, postal address
• Financial Information: Investment goals, risk tolerance, financial circumstances (when you become a client)
• Technical Information: IP address, browser type, device information, website usage data
• Communication Data: Records of correspondence, meeting notes, consultation details
• Marketing Preferences: Communication preferences and consent records

How We Use Your Information

We use of your data is based on legitimate interests, contractual necessity, or your explicit consent. Specifically, how we use your information includes:

• Providing wealth management and financial advisory services
• Responding to enquiries and providing customer support
• Conducting financial assessments and risk analysis
• Complying with legal and regulatory obligations
• Improving our services and website functionality
• Sending relevant marketing communications (with your consent)
• Preventing fraud and ensuring security

Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

• Consent: When you provide explicit consent for marketing communications or cookies
• Contract: To perform our contractual obligations when providing financial services
• Legal Obligation: To comply with financial regulations and anti-money laundering requirements
• Legitimate Interests: For business operations, security, and service improvement

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about our cookie usage, please refer to our Cookie Policy.

Data Sharing and Third Parties

We do not sell your personal data. We may share your information with:

• Professional service providers (legal, accounting, compliance)
• Technology service providers (hosting, analytics, security)
• Regulatory authorities when required by law
• Financial institutions for investment management purposes
• Marketing service providers (with your consent)

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy. For client relationships, we typically retain data for seven years after the relationship ends to comply with financial regulations. Marketing data is retained until you withdraw consent. Website analytics data is retained for 26 months in accordance with Google Analytics settings.

Your Rights

Under GDPR, you have the following rights regarding your personal data:

• Right of Access: Request a copy of your personal data
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your data (subject to legal obligations)
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a structured format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent for marketing or cookies

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. This includes encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

International Data Transfers

Your data is primarily processed within the European Economic Area (EEA). If we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions by the European Commission.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website and updating the "last updated" date. We encourage you to review this policy periodically.

Contact Information

If you have questions about this Privacy Policy, wish to exercise your rights, or need to contact us regarding data protection matters, please reach out to us:

Complaints

If you believe we have not handled your personal data in accordance with this policy or applicable law, you have the right to lodge a complaint with the Irish Data Protection Commission. You can contact us first to try to resolve any concerns, but you also have the right to contact the supervisory authority directly.